Get in touch
Have questions about your order, or a general enquiry?
How can we help?
FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Contacting us
We love hearing from our customers and fellow sustainability enthusiasts! If you have any questions, feedback, or inquiries, please don't hesitate to reach out to us. Our dedicated team is here to assist you and provide the information you need.
Customer Support
For any customer-related inquiries, including product information, sizing, or order assistance, our customer support team is ready to help. You can reach us by email at contact@weareerth.co.uk or by phone at +1-XXX-XXX-XXXX during our business hours: Monday to Friday, 9:00 AM to 5:00 PM.
Wholesale Inquiries
If you are a retailer interested in carrying our sustainable apparel and equipment, we would love to hear from you. Please contact our wholesale team at wholesale@weareerth.co.uk, and we will provide you with the necessary information to become a part of our growing network of sustainable fitness partners.
Collaborations and Partnerships
We are always open to collaborating with like-minded individuals and organizations who share our passion for sustainability and the CrossFit community. If you have any partnership proposals, sponsorship opportunities, or media inquiries, please reach out to us at partnerships@weareerth.co.uk. We look forward to exploring potential collaborations that align with our values.
Social Media
Stay connected with us on social media! Follow us on Instagram, Facebook, and Twitter [@weareerth] to get the latest updates on our products, promotions, and sustainability initiatives. Feel free to tag us in your posts and share your experiences with our brand. We love seeing our products in action and hearing your success stories!